{"id":29998,"date":"2026-09-03T14:50:30","date_gmt":"2026-09-03T19:50:30","guid":{"rendered":"https:\/\/mercigroup.com.co\/?page_id=29998"},"modified":"2026-10-01T16:23:01","modified_gmt":"2026-10-01T21:23:01","slug":"capacitacion-en-servicio-al-cliente","status":"publish","type":"page","link":"https:\/\/mercigroup.com.co\/en\/capacitacion-en-servicio-al-cliente\/","title":{"rendered":"Capacitaci\u00f3n en servicio al cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29998\" class=\"elementor elementor-29998\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cd2ebb wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"1cd2ebb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9899152 elementor-widget elementor-widget-heading\" data-id=\"9899152\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Capacitaci\u00f3n en servicio al cliente para fortalecer <strong>la experiencia de tus clientes<\/strong><\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-86ed385 e-flex e-con-boxed e-con e-parent\" data-id=\"86ed385\" data-element_type=\"container\" data-e-type=\"container\" id=\"quienes-somos\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-47b369b e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"47b369b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4532290 elementor-widget__width-inherit elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"4532290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"548\" height=\"436\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-EN-VENTAS.png\" class=\"attachment-full size-full\" alt=\"CAPTACION EN VENTAS\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-EN-VENTAS.png 548w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-EN-VENTAS-377x300.png 377w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-EN-VENTAS-15x12.png 15w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-EN-VENTAS-430x342.png 430w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-EN-VENTAS-150x119.png 150w\" sizes=\"auto, (max-width: 548px) 100vw, 548px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d1d877a e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"d1d877a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d23dae elementor-widget elementor-widget-wd_text_block\" data-id=\"7d23dae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">Cada interacci\u00f3n con un cliente influye en la percepci\u00f3n de tu empresa. Contar con un equipo preparado para responder, orientar y gestionar cada contacto puede marcar la diferencia en la fidelizaci\u00f3n y el crecimiento comercial.<\/span><\/p><p><span style=\"font-weight: 400;\">En Merci Group desarrollamos programas de capacitaci\u00f3n en servicio al cliente enfocados en fortalecer las habilidades de comunicaci\u00f3n, atenci\u00f3n y gesti\u00f3n de los equipos que interact\u00faan con los clientes antes, durante y despu\u00e9s de la venta.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-56ab82d e-flex e-con-boxed e-con e-child\" data-id=\"56ab82d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b533f56 elementor-widget__width-auto elementor-widget elementor-widget-wd_button\" data-id=\"b533f56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-round btn-size-default btn-color-primary btn-icon-pos-right\" href=\"https:\/\/web.whatsapp.com\/send?phone=573014292791&#038;text=Hola%20%F0%9F%91%8BEstoy%20interesado%20en%20conocer%20m%C3%A1s%20sobre%20los%20servicios%20de%20Merci%20Sales%20Experience%20y%20c%C3%B3mo%20pueden%20ayudar%20a%20mi%20empresa%20a%20mejorar%20sus%20resultados%20comerciales.\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tAgenda una asesor\u00eda\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-23deee6 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"23deee6\" data-element_type=\"container\" data-e-type=\"container\" id=\"ceo\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a3fdf51 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"a3fdf51\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5397d2a elementor-widget elementor-widget-heading\" data-id=\"5397d2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfQu\u00e9 obtiene tu empresa con nuestra capacitaci\u00f3n en servicio al cliente?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd8c162 elementor-widget__width-initial elementor-widget elementor-widget-wd_text_block\" data-id=\"cd8c162\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">Fortalecemos las competencias de tu equipo para brindar una atenci\u00f3n m\u00e1s organizada, consistente y alineada con los objetivos de la empresa.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e9167e elementor-invisible elementor-widget elementor-widget-wd_infobox_carousel\" data-id=\"8e9167e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"wd_infobox_carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-carousel-container info-box-carousel-wrapper\">\n\t\t\t<div class=\"wd-carousel-inner\">\n\t\t\t\t<div class=\"wd-carousel wd-grid info-box-carousel\" data-speed=\"5000\" data-wrap=\"yes\" data-autoplay=\"yes\" data-scroll_per_page=\"yes\" style=\"--wd-col-lg:3;--wd-col-md:2;--wd-col-sm:1;--wd-gap-lg:30px;--wd-gap-md:10px;--wd-gap-sm:10px;\">\n\t\t\t\t\t<div class=\"wd-carousel-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-wrapper wd-carousel-item\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme-  elementor-repeater-item-298051 wd-items-top\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-text text-size-small box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t01.\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tDiagn\u00f3stico del equipo\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p><span style=\"font-weight: 400;\">Evaluamos las habilidades y necesidades del personal para identificar oportunidades de mejora y definir un plan de capacitaci\u00f3n acorde con la realidad de la organizaci\u00f3n.<\/span><\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-wrapper wd-carousel-item\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme-  elementor-repeater-item-1640dae wd-items-top\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-text text-size-small box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t02.\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tFormaci\u00f3n personalizada\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p><span style=\"font-weight: 400;\">Dise\u00f1amos programas adaptados a las funciones y responsabilidades de cada equipo para fortalecer la calidad del servicio.<\/span><\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-wrapper wd-carousel-item\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme-  elementor-repeater-item-31e953a wd-items-top\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-text text-size-small box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t03.\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tAcompa\u00f1amiento durante el proceso<br \/>\n\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p><span style=\"font-weight: 400;\">Realizamos seguimiento a la implementaci\u00f3n de las estrategias trabajadas para facilitar su aplicaci\u00f3n en el d\u00eda a d\u00eda.<\/span><\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-nav-arrows wd-pos-sep wd-hover-1 wd-icon-1\">\n\t\t\t<div class=\"wd-btn-arrow wd-prev wd-disabled\">\n\t\t\t\t<div class=\"wd-arrow-inner\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wd-btn-arrow wd-next\">\n\t\t\t\t<div class=\"wd-arrow-inner\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-043a023 e-flex e-con-boxed e-con e-parent\" data-id=\"043a023\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-42510b5 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"42510b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d06f5ea wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"d06f5ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">\u00bfC\u00f3mo desarrollamos la capacitaci\u00f3n<br \/>\n<b>en servicio al cliente?<\/b><\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10b13b1 elementor-widget__width-initial elementor-widget elementor-widget-wd_text_block\" data-id=\"10b13b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">Cada organizaci\u00f3n enfrenta desaf\u00edos distintos en la atenci\u00f3n a sus clientes. Por eso iniciamos con una evaluaci\u00f3n que nos permite comprender las necesidades del equipo y construir un proceso de formaci\u00f3n alineado con los objetivos de la empresa.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-419066f elementor-widget__width-initial elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"419066f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;c54f526&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;af4744e&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;f112b84&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;4d53eb6&quot;}],&quot;slides_to_show&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;slides_to_show_tablet&quot;:&quot;1&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 4\">\n\t\t\t\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f96f81d e-flex e-con-boxed e-con e-child\" data-id=\"f96f81d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-232429a elementor-widget elementor-widget-heading\" data-id=\"232429a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">01.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d102bcf elementor-widget elementor-widget-heading\" data-id=\"d102bcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Diagn\u00f3stico<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6f5ea7 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"f6f5ea7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Analizamos las capacidades del equipo, los procesos actuales y las oportunidades de mejora en la atenci\u00f3n al cliente.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 4\">\n\t\t\t\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5a39ba8 e-flex e-con-boxed e-con e-child\" data-id=\"5a39ba8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29288c6 elementor-widget elementor-widget-heading\" data-id=\"29288c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">02.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89956e4 elementor-widget elementor-widget-heading\" data-id=\"89956e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Dise\u00f1o del plan de formaci\u00f3n<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17f4d9a color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"17f4d9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Definimos los contenidos y metodolog\u00edas de acuerdo con el perfil del equipo y las necesidades identificadas.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 4\">\n\t\t\t\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f14df4b e-flex e-con-boxed e-con e-child\" data-id=\"f14df4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ab3b1b elementor-widget elementor-widget-heading\" data-id=\"0ab3b1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">03.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-732a712 elementor-widget elementor-widget-heading\" data-id=\"732a712\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Desarrollo de la capacitaci\u00f3n<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c2cee7 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"6c2cee7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Implementamos sesiones orientadas a fortalecer las habilidades necesarias para ofrecer una mejor experiencia al cliente.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"4\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 4\">\n\t\t\t\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1066018 e-flex e-con-boxed e-con e-child\" data-id=\"1066018\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7871014 elementor-widget elementor-widget-heading\" data-id=\"7871014\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">04.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0566fc elementor-widget elementor-widget-heading\" data-id=\"b0566fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Seguimiento<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-103dc88 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"103dc88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Acompa\u00f1amos la aplicaci\u00f3n del aprendizaje para favorecer la mejora continua del servicio y el desempe\u00f1o del equipo. Este proceso hace parte del enfoque metodol\u00f3gico de Merci Group basado en diagn\u00f3stico, estrategia, implementaci\u00f3n y seguimiento.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7ae563d wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"7ae563d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d1272d3 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"d1272d3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-910d4d7 elementor-widget elementor-widget-heading\" data-id=\"910d4d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfQu\u00e9 incluye nuestro servicio de capacitaci\u00f3n de servicio al cliente?\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0da6b5b e-con-full e-grid e-con e-child\" data-id=\"0da6b5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abda666 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"abda666\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/DIAGNOSTICO-DEL-PROCESO-1.png\" class=\"attachment-full size-full wp-image-30008\" alt=\"DIAGNOSTICO DEL PROCESO\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/DIAGNOSTICO-DEL-PROCESO-1.png 256w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/DIAGNOSTICO-DEL-PROCESO-1-150x150.png 150w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/DIAGNOSTICO-DEL-PROCESO-1-12x12.png 12w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Diagn\u00f3stico del equipo<\/h3><p class=\"elementor-image-box-description\">Evaluaci\u00f3n de las capacidades y oportunidades de mejora.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a3cfe8 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7a3cfe8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CRONOGRAMA-DE-IMPLEMENTACION-1.png\" class=\"attachment-full size-full wp-image-30005\" alt=\"CRONOGRAMA DE IMPLEMENTACION\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CRONOGRAMA-DE-IMPLEMENTACION-1.png 256w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CRONOGRAMA-DE-IMPLEMENTACION-1-150x150.png 150w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CRONOGRAMA-DE-IMPLEMENTACION-1-12x12.png 12w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Plan de capacitaci\u00f3n<\/h3><p class=\"elementor-image-box-description\">Programa adaptado a las necesidades de la organizaci\u00f3n.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1843c9 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"a1843c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/ESTRATEGIA-DE-CAPTACION-1.png\" class=\"attachment-full size-full wp-image-30006\" alt=\"ESTRATEGIA DE CAPTACION\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/ESTRATEGIA-DE-CAPTACION-1.png 256w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/ESTRATEGIA-DE-CAPTACION-1-150x150.png 150w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/ESTRATEGIA-DE-CAPTACION-1-12x12.png 12w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Formaci\u00f3n especializada<\/h3><p class=\"elementor-image-box-description\">Sesiones enfocadas en fortalecer las competencias de servicio al cliente.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7d71da elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"e7d71da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"66\" height=\"66\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/Seguimiento.webp\" class=\"attachment-full size-full wp-image-29925\" alt=\"Seguimiento\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/Seguimiento.webp 66w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/Seguimiento-12x12.webp 12w\" sizes=\"auto, (max-width: 66px) 100vw, 66px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Material de apoyo<\/h3><p class=\"elementor-image-box-description\">Recursos y memorias para reforzar el aprendizaje.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fc8179 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7fc8179\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/ACOMPANAMIENTO-ESTRATEGICO-2.png\" class=\"attachment-full size-full wp-image-30004\" alt=\"ACOMPANAMIENTO ESTRATEGICO\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/ACOMPANAMIENTO-ESTRATEGICO-2.png 256w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/ACOMPANAMIENTO-ESTRATEGICO-2-150x150.png 150w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/ACOMPANAMIENTO-ESTRATEGICO-2-12x12.png 12w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Acompa\u00f1amiento<\/h3><p class=\"elementor-image-box-description\">Seguimiento durante el proceso de implementaci\u00f3n.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea5fe25 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"ea5fe25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/INDICADORES-DE-SEGUIMIENTO-1.png\" class=\"attachment-full size-full wp-image-30009\" alt=\"INDICADORES DE SEGUIMIENTO\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/INDICADORES-DE-SEGUIMIENTO-1.png 256w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/INDICADORES-DE-SEGUIMIENTO-1-150x150.png 150w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/INDICADORES-DE-SEGUIMIENTO-1-12x12.png 12w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Evaluaci\u00f3n del proceso<\/h3><p class=\"elementor-image-box-description\">Herramientas para medir la evoluci\u00f3n del equipo y fortalecer la mejora continua.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1338ee elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f1338ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/web.whatsapp.com\/send?phone=573014292791&#038;text=Hola%20%F0%9F%91%8BEstoy%20interesado%20en%20conocer%20m%C3%A1s%20sobre%20los%20servicios%20de%20Merci%20Sales%20Experience%20y%20c%C3%B3mo%20pueden%20ayudar%20a%20mi%20empresa%20a%20mejorar%20sus%20resultados%20comerciales.\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agenda una asesor\u00eda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f7a6519 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"f7a6519\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d25a8f3 elementor-widget elementor-widget-heading\" data-id=\"d25a8f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Beneficios para tu empresa<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eab366c e-con-full e-grid e-con e-child\" data-id=\"eab366c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d75c109 elementor-widget elementor-widget-icon-box\" data-id=\"d75c109\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tExperiencias de atenci\u00f3n m\u00e1s consistentes\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFortalece la forma en que tu equipo interact\u00faa con los clientes en cada punto de contacto.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-001ee0c elementor-widget elementor-widget-icon-box\" data-id=\"001ee0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tMayor confianza del equipo\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDesarrolla habilidades que permitan responder con mayor seguridad a diferentes situaciones.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5596624 elementor-widget elementor-widget-icon-box\" data-id=\"5596624\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tMejor comunicaci\u00f3n con los clientes\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPromueve una atenci\u00f3n m\u00e1s clara, organizada y orientada a las necesidades del usuario.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0c1409 elementor-widget elementor-widget-icon-box\" data-id=\"d0c1409\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFortalecimiento de la cultura de servicio\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tIntegra buenas pr\u00e1cticas que contribuyan a mejorar la experiencia del cliente dentro de la organizaci\u00f3n.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-554f21f e-grid wd-section-stretch e-con-boxed e-con e-parent\" data-id=\"554f21f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3a76b9d e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"3a76b9d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3f549a elementor-widget__width-inherit elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"e3f549a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"460\" height=\"351\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-POR-QUE-ELEGIRNOS.png\" class=\"attachment-full size-full\" alt=\"CAPTACION POR QUE ELEGIRNOS\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-POR-QUE-ELEGIRNOS.png 460w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-POR-QUE-ELEGIRNOS-393x300.png 393w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-POR-QUE-ELEGIRNOS-16x12.png 16w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-POR-QUE-ELEGIRNOS-430x328.png 430w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/CAPTACION-POR-QUE-ELEGIRNOS-150x114.png 150w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9007c82 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"9007c82\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f4ff66 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"6f4ff66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">\u00bfPor qu\u00e9 elegir<br \/>\n<b>Merci Group?<\/b><\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8a064f elementor-widget elementor-widget-wd_text_block\" data-id=\"f8a064f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">Nuestros programas de capacitaci\u00f3n parten del an\u00e1lisis de las necesidades reales de cada empresa para desarrollar procesos de formaci\u00f3n alineados con su estrategia y su cultura organizacional.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c5f4d4 elementor-widget elementor-widget-n-accordion\" data-id=\"6c5f4d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1130\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1130\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Formaci\u00f3n basada en diagn\u00f3stico <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1130\" class=\"elementor-element elementor-element-146d13d e-con-full e-flex e-con e-child\" data-id=\"146d13d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ff04fe elementor-widget elementor-widget-wd_text_block\" data-id=\"7ff04fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">Cada programa se construye a partir de la evaluaci\u00f3n de las capacidades del equipo y los objetivos de la empresa.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1131\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1131\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Metodolog\u00edas pr\u00e1cticas <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1131\" class=\"elementor-element elementor-element-0a7f4ea e-con-full e-flex e-con e-child\" data-id=\"0a7f4ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0a4f30 elementor-widget elementor-widget-wd_text_block\" data-id=\"b0a4f30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">Transferimos conocimientos y herramientas que pueden aplicarse directamente en la atenci\u00f3n al cliente.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1132\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1132\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Acompa\u00f1amiento especializado <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1132\" class=\"elementor-element elementor-element-25bb0ec e-con-full e-flex e-con e-child\" data-id=\"25bb0ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31ca456 elementor-widget elementor-widget-wd_text_block\" data-id=\"31ca456\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">Apoyamos el proceso de implementaci\u00f3n para fortalecer la aplicaci\u00f3n de los aprendizajes dentro de la organizaci\u00f3n.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8074bd0 e-con-full e-flex e-con e-child\" data-id=\"8074bd0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-099e5e3 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-wd_button\" data-id=\"099e5e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-round btn-size-default btn-color-primary btn-icon-pos-right\" href=\"https:\/\/web.whatsapp.com\/send?phone=573014292791&#038;text=Hola%20%F0%9F%91%8BEstoy%20interesado%20en%20conocer%20m%C3%A1s%20sobre%20los%20servicios%20de%20Merci%20Sales%20Experience%20y%20c%C3%B3mo%20pueden%20ayudar%20a%20mi%20empresa%20a%20mejorar%20sus%20resultados%20comerciales.\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tAgenda una asesor\u00eda\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d11510b e-con-full e-flex e-con e-child\" data-id=\"d11510b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-829518d e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"829518d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5995dfc wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"5995dfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Algunas empresas que han<br \/>\nconfiado en nosotros!!<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476f010 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"476f010\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99be398 elementor-widget elementor-widget-wd_testimonials\" data-id=\"99be398\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_testimonials.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"testimonials testimon-style-standard  color-scheme- testimon-align-center wd-carousel-container\" id=\"carousel-2027\">\n\t\t\t\t\t\t\t<div class=\"wd-carousel-inner\">\n\t\t\t\n\t\t\t<div class=\"wd-carousel wd-grid\" data-wrap=\"yes\" data-scroll_per_page=\"yes\" style=\"--wd-col-lg:1;--wd-col-md:1;--wd-col-sm:1;--wd-gap-lg:30px;--wd-gap-sm:10px;\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-carousel-wrap\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n<div class=\"testimonial wd-carousel-item\">\n\t<div class=\"testimonial-inner\">\n\t\t\n\t\t<div class=\"testimonial-content\">\n\t\t\t<div class=\"testimonial-rating\">\n\t\t\t\t<span class=\"star-rating\">\n\t\t\t\t\t<span style=\"width:100%\"><\/span>\n\t\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t\t\t<p>\u201cCon Merci hemos cambiado nuestra forma<br \/>de pensar. Estamos llevando nuestra<br \/>compa\u00f1\u00eda a otro nivel en estrategia<br \/>comercial. Siempre trabajando en lo t\u00e1ctico<br \/>y abriendo puertas d\u00eda a d\u00eda nos ayudan a<br \/>estructurar y ejecutar t\u00e1cticas con las que<br \/>hemos logrado hitos que nunca pensamos\u201d.<\/p>\n\t\t\t<footer>\n\t\t\t\tPintufresh -\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\tSebasti\u00e1n Cuartas \t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/footer>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\n<div class=\"testimonial wd-carousel-item\">\n\t<div class=\"testimonial-inner\">\n\t\t\n\t\t<div class=\"testimonial-content\">\n\t\t\t<div class=\"testimonial-rating\">\n\t\t\t\t<span class=\"star-rating\">\n\t\t\t\t\t<span style=\"width:100%\"><\/span>\n\t\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t\t\t<p>\u201cPara Merci Sales, y su equipo de<br \/>colaboradores, un especial agradecimiento<br \/>por la excelente gesti\u00f3n para el desarrollo y<br \/>crecimiento de Senzzes &amp; Refimax.<br \/>Grandes aprendizajes y oportunidades<br \/>encontradas gracias a su labor, gu\u00eda y<br \/>asesor\u00eda.<\/p>\n\t\t\t<footer>\n\t\t\t\tSenzzes &amp; Refimax \n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\tFamilia Restrepo Wagner \t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/footer>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\n<div class=\"testimonial wd-carousel-item\">\n\t<div class=\"testimonial-inner\">\n\t\t\n\t\t<div class=\"testimonial-content\">\n\t\t\t<div class=\"testimonial-rating\">\n\t\t\t\t<span class=\"star-rating\">\n\t\t\t\t\t<span style=\"width:100%\"><\/span>\n\t\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t\t\t<p>\u201cM\u00e1s que un consultor, Merci es parte de tu<br \/>equipo de trabajo, son personas muy<br \/>capacitadas y comprometidas con los<br \/>objetivos de los clientes. Es maravilloso<br \/>trabajar con ellos ya que su calidad humana<br \/>es excepcional y su buena energ\u00eda es<br \/>sumamente contagiosa\u201d.<\/p>\n\t\t\t<footer>\n\t\t\t\tSHI ( Servicios Hidrogeol\u00f3gicos Integrales) \n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\tJuan David Ram\u00edrez \t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/footer>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\n<div class=\"testimonial wd-carousel-item\">\n\t<div class=\"testimonial-inner\">\n\t\t\n\t\t<div class=\"testimonial-content\">\n\t\t\t<div class=\"testimonial-rating\">\n\t\t\t\t<span class=\"star-rating\">\n\t\t\t\t\t<span style=\"width:100%\"><\/span>\n\t\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t\t\t<p>\u201cPara Vallas y Avisos Merci representa un<br \/>apoyo incondicional y vital para lograr los<br \/>objetivos propuestos. La energ\u00eda y empat\u00eda<br \/>del equipo Merci son incomparables y han<br \/>logrado una motivaci\u00f3n tanto profesional<br \/>como personal del \u00e1rea comercial\u201d.<\/p>\n\t\t\t<footer>\n\t\t\t\tVallas y Avisos \n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\tJuliana L\u00f3pez \t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/footer>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-nav-arrows wd-pos-sep wd-hover-1 wd-icon-1\">\n\t\t\t<div class=\"wd-btn-arrow wd-prev wd-disabled\">\n\t\t\t\t<div class=\"wd-arrow-inner\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wd-btn-arrow wd-next\">\n\t\t\t\t<div class=\"wd-arrow-inner\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d52d25e elementor-widget elementor-widget-image-carousel\" data-id=\"d52d25e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;slides_to_show_tablet&quot;:&quot;3&quot;,&quot;slides_to_scroll_tablet&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carrusel de im\u00e1genes\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/PINTUFRESH.png\" alt=\"PINTUFRESH\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/REFIMAX.png\" alt=\"REFIMAX\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/SHI.png\" alt=\"SHI\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/VALLASAVISOS.png\" alt=\"VALLASAVISOS\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-17fb3c6 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"17fb3c6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99fd848 elementor-widget elementor-widget-heading\" data-id=\"99fd848\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas frecuentes sobre capacitaci\u00f3n en servicio al cliente<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38e9721 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"38e9721\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c05017 elementor-widget elementor-widget-n-accordion\" data-id=\"0c05017\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1260\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1260\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfQui\u00e9nes pueden participar en la capacitaci\u00f3n? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1260\" class=\"elementor-element elementor-element-a404279 e-con-full e-flex e-con e-child\" data-id=\"a404279\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-584be67 elementor-widget elementor-widget-wd_text_block\" data-id=\"584be67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">El programa puede desarrollarse para equipos de servicio al cliente, posventa, recepci\u00f3n, gesti\u00f3n de quejas y reclamos, \u00e1reas comerciales y otros colaboradores que tengan contacto con clientes.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1261\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1261\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfLa capacitaci\u00f3n se adapta a cada empresa? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1261\" class=\"elementor-element elementor-element-3950dba e-con-full e-flex e-con e-child\" data-id=\"3950dba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ac405a elementor-widget elementor-widget-wd_text_block\" data-id=\"2ac405a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">S\u00ed. Dise\u00f1amos el contenido de acuerdo con las necesidades del equipo, el sector y los objetivos de la organizaci\u00f3n.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1262\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1262\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfC\u00f3mo identifican las necesidades de formaci\u00f3n? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1262\" class=\"elementor-element elementor-element-133d644 e-con-full e-flex e-con e-child\" data-id=\"133d644\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd89151 elementor-widget elementor-widget-wd_text_block\" data-id=\"bd89151\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">Realizamos una evaluaci\u00f3n inicial que permite conocer las capacidades del equipo y definir un plan de capacitaci\u00f3n acorde con la realidad de la empresa.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0da45e elementor-widget elementor-widget-n-accordion\" data-id=\"b0da45e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1850\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1850\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfEl servicio incluye seguimiento? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1850\" class=\"elementor-element elementor-element-ec921c4 e-con-full e-flex e-con e-child\" data-id=\"ec921c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f1aca4 elementor-widget elementor-widget-wd_text_block\" data-id=\"2f1aca4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">S\u00ed. Acompa\u00f1amos la implementaci\u00f3n del aprendizaje para facilitar su aplicaci\u00f3n dentro de la operaci\u00f3n diaria.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1851\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1851\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfQu\u00e9 habilidades se fortalecen durante la capacitaci\u00f3n? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1851\" class=\"elementor-element elementor-element-1e7a69f e-con-full e-flex e-con e-child\" data-id=\"1e7a69f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0888aea elementor-widget elementor-widget-wd_text_block\" data-id=\"0888aea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">Dependiendo del diagn\u00f3stico, trabajamos aspectos relacionados con comunicaci\u00f3n, atenci\u00f3n al cliente, manejo de situaciones, servicio posventa, seguimiento y fortalecimiento de la experiencia del cliente. Estas l\u00edneas son consistentes con el alcance del servicio descrito en el brief para equipos de servicio al cliente, posventa, recepci\u00f3n y gesti\u00f3n de quejas y reclamos.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1852\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1852\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfC\u00f3mo llevamos la capacitaci\u00f3n a situaciones del d\u00eda a d\u00eda? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-91066e2 e-flex e-con-boxed e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1852\" data-id=\"91066e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d6a682 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2d6a682\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En Merci Group desarrollamos la capacitaci\u00f3n a partir de las situaciones que enfrenta cada equipo en su contacto con los clientes. Trabajamos sobre la comunicaci\u00f3n, la atenci\u00f3n y el manejo de diferentes escenarios para que los participantes puedan aplicar lo aprendido directamente en sus funciones.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f3bd6b9 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"f3bd6b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cb5e435 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"cb5e435\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e73e7f wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"3e73e7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Fortalece la experiencia de tus clientes <b>con el acompa\u00f1amiento de Merci Group<\/b><\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c179b83 elementor-widget elementor-widget-wd_text_block\" data-id=\"c179b83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"font-weight: 400;\">Un equipo preparado puede generar relaciones m\u00e1s s\u00f3lidas con los clientes y contribuir al crecimiento de la empresa a trav\u00e9s de un servicio m\u00e1s consistente y orientado a las necesidades de cada usuario.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e2f882 elementor-widget elementor-widget-wd_text_block\" data-id=\"7e2f882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Conversemos sobre los retos de tu organizaci\u00f3n y dise\u00f1emos un programa de capacitaci\u00f3n adaptado a tu equipo.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-724c878 elementor-align-left elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"724c878\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/web.whatsapp.com\/send?phone=573014292791&#038;text=Hola%20%F0%9F%91%8BEstoy%20interesado%20en%20conocer%20m%C3%A1s%20sobre%20los%20servicios%20de%20Merci%20Sales%20Experience%20y%20c%C3%B3mo%20pueden%20ayudar%20a%20mi%20empresa%20a%20mejorar%20sus%20resultados%20comerciales.\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar una asesor\u00eda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b55c61 elementor-widget elementor-widget-image\" data-id=\"4b55c61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"643\" height=\"800\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/Mesa-de-trabajo-2-643x800.jpg\" class=\"attachment-large size-large wp-image-29603\" alt=\"Mujer consultora comercial\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/Mesa-de-trabajo-2-643x800.jpg 643w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/Mesa-de-trabajo-2-241x300.jpg 241w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/Mesa-de-trabajo-2-10x12.jpg 10w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/Mesa-de-trabajo-2-430x535.jpg 430w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/Mesa-de-trabajo-2-700x870.jpg 700w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/Mesa-de-trabajo-2-150x187.jpg 150w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/06\/Mesa-de-trabajo-2.jpg 719w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f5378bb wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"f5378bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-33d4b18 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"33d4b18\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5844146 elementor-widget elementor-widget-heading\" data-id=\"5844146\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nuestros servicios<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98d106c elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"98d106c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;3240184&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;8b5eba7&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;72b90fe&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;e6fff19&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;1103beb&quot;}],&quot;slides_to_show&quot;:&quot;4&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:24,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 5\">\n\t\t\t\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-ee68320 e-flex e-con-boxed e-con e-child\" data-id=\"ee68320\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06bbc20 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"06bbc20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/mercigroup.com.co\/consultoria-comercial-para-empresas\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/Consultoria-Comercial.webp\" class=\"attachment-full size-full wp-image-29929\" alt=\"Consultor\u00eda Comercial\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/Consultoria-Comercial.webp 72w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/Consultoria-Comercial-12x12.webp 12w\" sizes=\"auto, (max-width: 72px) 100vw, 72px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/mercigroup.com.co\/consultoria-comercial-para-empresas\">Consultor\u00eda Comercial<\/a><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 5\">\n\t\t\t\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-27b8ba2 e-flex e-con-boxed e-con e-child\" data-id=\"27b8ba2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-894e38d elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"894e38d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/mercigroup.com.co\/entrenamiento-en-ventas\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/ventas-1.webp\" class=\"attachment-full size-full wp-image-29930\" alt=\"ventas 1\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/ventas-1.webp 72w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/ventas-1-12x12.webp 12w\" sizes=\"auto, (max-width: 72px) 100vw, 72px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/mercigroup.com.co\/entrenamiento-en-ventas\/\">Entrenamiento en ventas<\/a><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 5\">\n\t\t\t\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f1ac28d e-flex e-con-boxed e-con e-child\" data-id=\"f1ac28d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-922ea9f elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"922ea9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/mercigroup.com.co\/estrategias-go-to-market\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/estrategia-1.webp\" class=\"attachment-full size-full wp-image-29931\" alt=\"estrategia 1\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/estrategia-1.webp 72w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/estrategia-1-12x12.webp 12w\" sizes=\"auto, (max-width: 72px) 100vw, 72px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/mercigroup.com.co\/estrategias-go-to-market\/\">Estrategias go to market<\/a><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"4\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 5\">\n\t\t\t\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-2aa2050 e-flex e-con-boxed e-con e-child\" data-id=\"2aa2050\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cb4796 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"4cb4796\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/mercigroup.com.co\/prospeccion-comercial\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/prospecto-1.webp\" class=\"attachment-full size-full wp-image-29932\" alt=\"prospecto 1\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/prospecto-1.webp 72w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/prospecto-1-12x12.webp 12w\" sizes=\"auto, (max-width: 72px) 100vw, 72px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/mercigroup.com.co\/prospeccion-comercial\/\">Prospecci\u00f3n comercial<\/a><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"5\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 5\">\n\t\t\t\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c75b531 e-flex e-con-boxed e-con e-child\" data-id=\"c75b531\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d397097 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"d397097\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/mercigroup.com.co\/capacitacion-en-servicio-al-cliente\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/capacitacion-servicio-al-cliente.webp\" class=\"attachment-full size-full wp-image-29943\" alt=\"capacitacion servicio al cliente\" srcset=\"https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/capacitacion-servicio-al-cliente.webp 256w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/capacitacion-servicio-al-cliente-150x150.webp 150w, https:\/\/mercigroup.com.co\/wp-content\/uploads\/2026\/09\/capacitacion-servicio-al-cliente-12x12.webp 12w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/mercigroup.com.co\/capacitacion-en-servicio-al-cliente\/\">Capacitaci\u00f3n en servicio al cliente<\/a><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c2d1be7 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"c2d1be7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-69b2a59 e-con-full e-grid e-con e-child\" data-id=\"69b2a59\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c164284 e-con-full e-flex e-con e-child\" data-id=\"c164284\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e30e7b8 elementor-widget elementor-widget-counter\" data-id=\"e30e7b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Compa\u00f1\u00edas asesoradas<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"4100\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-082ef56 e-con-full e-flex e-con e-child\" data-id=\"082ef56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66c6788 elementor-widget elementor-widget-counter\" data-id=\"66c6788\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">A\u00f1os de experiencia<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"25\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67b51da e-con-full e-flex e-con e-child\" data-id=\"67b51da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2cb383 elementor-widget elementor-widget-counter\" data-id=\"b2cb383\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Vendedores capacitados<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"8000\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Capacitaci\u00f3n en servicio al cliente para fortalecer la experiencia de tus clientes Cada interacci\u00f3n con un cliente influye en la<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-29998","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mercigroup.com.co\/en\/wp-json\/wp\/v2\/pages\/29998","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mercigroup.com.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mercigroup.com.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mercigroup.com.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mercigroup.com.co\/en\/wp-json\/wp\/v2\/comments?post=29998"}],"version-history":[{"count":36,"href":"https:\/\/mercigroup.com.co\/en\/wp-json\/wp\/v2\/pages\/29998\/revisions"}],"predecessor-version":[{"id":30273,"href":"https:\/\/mercigroup.com.co\/en\/wp-json\/wp\/v2\/pages\/29998\/revisions\/30273"}],"wp:attachment":[{"href":"https:\/\/mercigroup.com.co\/en\/wp-json\/wp\/v2\/media?parent=29998"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}